Refund Policy

At Pale Kreyòl, we are committed to providing high-quality online Haitian Creole courses and a rewarding learning experience.

Because our courses are digital products that provide immediate access to videos, lessons, quizzes, downloadable materials, and other educational content, all purchases are generally non-refundable.

If you experience a technical issue that prevents you from accessing a course you have purchased, please contact us. We will make every reasonable effort to resolve the issue as quickly as possible.

Refunds may be considered only in exceptional circumstances, such as duplicate purchases or accidental transactions, and are granted solely at the discretion of Centre Toussaint.

Refund requests will not be granted based on reasons such as:

• Changing your mind after purchase.
• Not having enough time to complete the course.
• Purchasing the wrong course.
• Dissatisfaction after accessing a substantial portion of the course content.
• Failure to complete quizzes, assessments, or course requirements.

By purchasing a course on Pale Kreyòl, you acknowledge that you are purchasing immediate access to digital educational content and agree to this Refund Policy.