Privacy Policy

Welcome to Pale Kreyòl, a platform created by Centre Toussaint. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, online courses, and related services.

1. Information We Collect

When you use our platform, we may collect information such as:

• Your name
• Email address
• Billing information
• Account login details
• Course enrollments and learning progress
• Quiz and assessment results
• Messages or inquiries you send us
• Technical information such as your IP address, browser type, device information, and cookies

2. How We Use Your Information

We use your information to:

• Create and manage your account
• Provide access to courses and learning materials
• Process payments
• Track course progress and issue certificates
• Respond to questions and provide customer support
• Improve our website, courses, and user experience
• Send important account or service updates
• Send newsletters or promotional emails if you choose to receive them

3. Payments

Payments are processed securely through trusted third-party payment providers. We do not store your complete payment card information on our servers.

4. Cookies

Our website uses cookies and similar technologies to:

• Keep you logged in
• Remember your preferences
• Analyze website traffic
• Improve performance and functionality

You may disable cookies through your browser settings, although some features of the platform may not function properly.

5. Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share information only with trusted service providers who help us operate the platform, such as payment processors, hosting providers, analytics services, and email service providers. These providers are required to protect your information and use it only for the services they provide. We may also disclose information if required by law.

6. Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. While no online service can guarantee absolute security, we continuously work to protect your data.

7. Your Rights

Depending on your location, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Withdraw consent where applicable
• Request a copy of your data

To exercise these rights, please contact us.

8. Children’s Privacy

Our platform is intended for learners of all ages. If a child uses the platform, we encourage the involvement of a parent or legal guardian where appropriate. We do not knowingly collect personal information from children in violation of applicable laws.

9. Third-Party Services

Our website may include links to third-party websites or services. We are not responsible for their privacy practices or content. We encourage you to review their privacy policies before providing any personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.